Website & Program Policies

Terms of Use

The rules of the road for using our website, purchasing our programs, and participating in our community.

Debi Robinson Wellness, LLC · a California limited liability company Last updated: October 23, 2026

What's in these Terms

  1. Acceptance of Terms & General Information
  2. Educational Purpose & Medical Disclaimer
  3. Intellectual Property
  4. Programs & Services
  5. User Conduct
  6. Community Guidelines
  7. Communications & Consent
  8. Third-Party Services & Links
  9. Disclaimers
  10. Limitation of Liability
  11. Indemnification
  12. Governing Law & Disputes
  13. Modifications to These Terms
  14. Consent to Data Collection
  15. Miscellaneous
  16. Contact

These Terms of Use (the "Terms") govern your use of the debirobinson.com website (the "Site") and the programs, courses, community, and other services offered by Debi Robinson Wellness, LLC ("we," "us," "our," or "DRW"). Please read them carefully.

01Acceptance of Terms & General Information

By accessing or using the Site, or by purchasing any program, product, or service from DRW, you agree to be bound by these Terms. If you do not agree, please do not use the Site or purchase our services.

These Terms form a binding agreement between you and Debi Robinson Wellness, LLC, a California limited liability company.

For purposes of these Terms, "Company Content" means all content appearing on the Site or provided by DRW, including paid or free programs, community discussions, live calls, videos, podcasts, downloadable materials, email content, downloadable content (such as PDF workbooks or handouts), or other material published by DRW.

Any additional policies or terms adopted by DRW may be incorporated into these Terms by reference. This includes:

  • Our Privacy Policy, which defines DRW's practices related to consumer privacy and data usage.
  • Our Disclaimer, which reviews DRW's liability for aspects of the Company Content.

This Site is meant for users 18 years of age or older. By using this Site, you represent and warrant that you meet this eligibility requirement. If you do not meet this requirement, you must not access or use the Site or Company Content.

02Educational Purpose & Medical Disclaimer

The Site and the Company Content are provided for educational and informational purposes only. The Company Content is not medical advice and is not intended to diagnose, treat, cure, or prevent any medical condition.

You are responsible for your own health decisions. Always consult a qualified healthcare provider before making any changes to your treatment plan, medications, exercise routine, nutrition, or supplement regimen. Never delay seeking medical care because of the Company Content.

Individual results vary. Testimonials and case studies reflect individual experiences and are not guarantees of results for any other person.

See our full Medical Disclaimer.

03Intellectual Property

All Company Content is the exclusive intellectual property of Debi Robinson Wellness, LLC, or is used with permission from the rights holder.

You may not copy, reproduce, distribute, share, publish, transmit, resell, modify, or create derivative works from any Company Content without express written permission from us.

Subject to the license below, DRW reserves all intellectual property rights in the Company Content. You may view, download (for caching purposes only), and print Site pages for your personal use, subject to these Terms. Unless it is specifically and expressly made available for such purpose, the following uses are not permitted:

  • Republication, redistribution, sale, rental, or sub-licensing of content from the Company Content or Site
  • Reproduction or duplication of any content in the Company Content or on the Site for commercial purposes
  • Modification of any Company Content or information on the Site

Limited personal use. You may download and use certain Company Content for your own personal, non-commercial use during your period of program access.

3.1 Use of the Site

You must not use the Site in a way that causes, or may cause, damage to the Site or impair the availability of access to the Site. You must not decompile, reverse engineer, disassemble, or otherwise reduce the Site, except to the extent that such activity is expressly permitted by applicable law. You must not use the Site to copy, store, host, transmit, send, use, publish, or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, and/or other harmful code or malicious software.

You must not conduct any systematic or automated data collection activities, including, but not limited to, scraping, data mining, data extraction, or data harvesting on or in relation to the Site without DRW's express written permission.

You must not use the Site to transmit or send any unsolicited commercial communications, including, but not limited to, spam comments. You may not use the Site to link third-party content in a way that is unfair or deceptive.

You must not use the Site for any third-party marketing without DRW's express written permission.

3.2 Content You Contribute

In limited circumstances, you may contribute content to the Site, including, but not limited to, comments, posts, or submissions. Any content you contribute to the Site, including, but not limited to, text, images, audio material, comments, video material, and audio-visual material, must not be illegal or unlawful, may not infringe on any third party's legal rights, and must not be capable of giving rise to legal action whether against you, DRW, or a third party.

DRW reserves the right to edit or remove any material (i) submitted to the Site; (ii) stored on DRW's servers; or (iii) hosted or published on the Site. DRW takes no responsibility and assumes no liability for any content posted by you or any third party.

Notwithstanding DRW's rights under these Terms, DRW does not undertake to monitor the submission of all content to, or the publication of such content on, the Site.

You grant DRW a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute any content you contribute to the Site or Company Content. This includes, but is not limited to, text, images, audio material, comments, video material, and audio-visual material. This license extends to all known and future media. You also grant DRW the right to sub-license these rights and the right to bring an action for infringement of these rights.

In the event that you contribute any comments or suggestions regarding the Site or Company Content to DRW, including, but not limited to, notes, text, drawings, images, designs, or computer programs, such submissions shall become, and shall remain, the sole property of DRW. No submission shall be subject to any obligation of confidence on the part of DRW. DRW shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise, without any acknowledgment or compensation to you.

04Programs & Services

4.1 Purchase Terms

When you purchase a program, product, or service from DRW, the specific terms disclosed at checkout apply in addition to these Terms. Pricing, program contents, duration of access, and included features are as described on the applicable sales or checkout page at the time of purchase.

If there is a conflict between these Terms and a program-specific agreement or checkout terms, the program-specific agreement or checkout terms control for that purchase.

4.2 Access & Scope of Use

Program access is granted for your personal use only. You may not share your login credentials, program materials, community access, or downloadable content with any other person, including family members not enrolled in the program.

Each program has its own access period and scope, disclosed at the time of purchase. Unless otherwise stated, program access is non-transferable.

4.3 Payment Plans

Where offered, payment plans are a method of paying the full program price in installments. Payment plans are not month-to-month subscriptions unless expressly stated. You are responsible for all scheduled installments in accordance with the plan you selected.

4.4 Refunds & Cancellations

The Healthy Gut Healthy Bones™ Program is governed by our Refund & Cancellation Policy, which is incorporated into these Terms by reference. Other programs may have their own refund terms disclosed at the time of purchase.

The Stool Lab Program is governed by its Participant Agreement and the terms disclosed at enrollment. If those terms differ from the Refund & Cancellation Policy, the Stool Lab Program terms control.

4.5 Bonus Materials & Downloads

Downloadable materials included with programs (PDFs, guides, ebooks, worksheets) remain the intellectual property of DRW. Upon refund or termination of program access, such materials may not be shared, distributed, or resold, and any license to use them is limited as described in Section 3.

05User Conduct

When using the Site, our programs, or our community platforms, you agree not to:

  • Impersonate any person or entity
  • Harass, threaten, or harm other members
  • Post unlawful, defamatory, hateful, or sexually explicit content
  • Solicit or advertise products or services without our permission
  • Share, distribute, or resell DRW materials
  • Attempt to access accounts, systems, or content you're not authorized to access
  • Use the Site or programs for any purpose that is unlawful or prohibited by these Terms

Please note: we reserve the right to remove content, restrict access, or terminate membership for violations of these standards, without refund where the violation warrants termination.

06Community Guidelines

Our community platform (currently hosted on Circle) is a shared space for education, support, and connection. In addition to the User Conduct rules above, community members agree to:

  • Respect the confidentiality of discussions shared in the community
  • Refrain from providing medical advice to other members
  • Support a welcoming, respectful environment

07Communications & Consent

By purchasing a program or subscribing to our list, you consent to receive email communications from DRW related to your purchase, your account, program updates, educational content, and promotional offers.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in any promotional email. Transactional emails (order confirmations, program access details, payment receipts) will continue as necessary to fulfill your purchase.

08Third-Party Services & Links

The Site and our programs may link to or integrate with third-party services (including but not limited to Circle, ThriveCart, Stripe, YouTube, and our email service provider). We are not responsible for the content, availability, terms, or privacy practices of third-party services. Your use of any third-party service is governed by that service's own terms and policies.

09Disclaimers

THE SITE AND ALL CONTENT, PROGRAMS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

DRW does not warrant that the Site or programs will be uninterrupted, error-free, or free of viruses or other harmful components. DRW does not warrant that any specific results will be achieved through participation in a program.

10Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DEBI ROBINSON WELLNESS, LLC, ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR PERSONAL INJURY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR OUR PROGRAMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE SITE OR A PROGRAM WILL NOT EXCEED THE AMOUNT YOU PAID TO DRW FOR THE PROGRAM GIVING RISE TO THE CLAIM WITHIN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

11Indemnification

You agree to indemnify, defend, and hold harmless Debi Robinson Wellness, LLC and its owners, employees, contractors, and affiliates from third-party claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your misuse of the Site or our programs, your violation of these Terms, or your violation of any rights of another party.

12Governing Law & Disputes

If there is any controversy, claim, action, or dispute arising out of or related to your use of the Company Content or the breach, enforcement, interpretation, or validity of these Terms or any part of them ("Dispute"), you and DRW agree to resolve the Dispute through the dispute resolution procedures set forth herein, even if the Dispute arose prior to the effective date of these Terms.

12.1 Informal Negotiation

In the event of a Dispute, you agree to first attempt to negotiate with DRW by sending DRW a written notice outlining the nature of the Dispute. DRW will respond within 45 days so the parties may engage in an informal negotiation related to the Dispute. If, within 90 days, the parties are unable to reach a resolution, arbitration is required, as described below. This informal negotiation period is a condition precedent that must be satisfied prior to filing any arbitration claim.

12.2 Individual Arbitration

YOU AND DRW AGREE THAT, IF ANY DISPUTE CANNOT BE RESOLVED BY THE INFORMAL DISPUTE RESOLUTION PROCEDURE OUTLINED ABOVE, SUCH DISPUTE SHALL BE DECIDED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU AND DRW WILL NOT HAVE, AND WILL EACH WAIVE, THE RIGHT TO HAVE A JUDGE OR JURY DECIDE THE CLAIMS, AND THAT NEITHER PARTY IS PERMITTED TO PROCEED IN A CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE CAPACITY. Other rights that the parties would otherwise have in court will not be available or will be more limited in arbitration, including discovery and appeal rights.

Any such controversy or claim arising out of or relating to these Terms, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The place of any such arbitration shall be in or near Los Angeles County, California. The parties also agree that the AAA Optional Rules for Emergency Measures of Protection shall apply to the proceedings.

Either party may bring a qualifying claim in small claims court. Either party may seek temporary or preliminary injunctive relief in court, including to stop misuse of Company Content, without waiving the rest of this section. Arbitration will be conducted remotely by telephone, video, or documents unless both parties agree otherwise. If an in-person hearing is required, it will take place in or near Los Angeles County, California, unless the arbitrator finds that location would create a genuine hardship for you.

12.3 Mass Arbitration

This section on Mass Arbitrations (defined below) supersedes any provision to the contrary in these Terms.

If you or DRW files a demand for arbitration that is one of fifty (50) or more similar demands for arbitration filed against the other party (i.e., against you or DRW, as applicable) by parties represented by the same law firm or law firms acting in coordination ("Mass Arbitration"), the arbitration of the Dispute, and all other Disputes constituting the Mass Arbitration, shall be conducted in accordance with the American Arbitration Association's Mass Arbitration Supplementary Rules.

In the event of a Mass Arbitration, any issues arising under or relating to (a) the interpretation, applicability, enforceability, or formation of these Terms, including any claim that all or any part of these Terms are void or voidable, or (b) the jurisdiction of the arbitrator, including any objections with respect to the existence, scope, or validity of this section or the arbitrability of any claim or counterclaim, shall be decided by a court of competent jurisdiction.

12.4 Choice of Law and Forum

These Terms shall be governed by the laws of the State of California. You agree to personal jurisdiction therein.

To the extent that any Dispute is not governed by the arbitration provision above, you agree that the courts of California will have jurisdiction. You agree that any claims will be brought and maintained on an individual basis and not as part of any class, consolidated, collective, or representative capacity, and that you waive the right to a jury trial.

13Modifications to These Terms

We may modify these Terms at any time by posting the updated version on the Site with a new "Last Updated" date. Your continued use of the Site or our programs after the updated Terms are posted constitutes your acceptance of the modifications. For material changes, we will make reasonable efforts to provide advance notice.

14Consent to Data Collection

As stated above, these Terms incorporate DRW's Privacy Policy, which you may find at https://debirobinson.com/privacy-policy/. As is more fully described in our Privacy Policy (including any links to policies provided by our vendors and service providers), the Site engages in data collection, either directly or through vendors or service providers, which may include behavior-tracking technology.

By using the Site, you are expressly consenting to DRW's data collection, whether collected directly by DRW or through vendors or service providers. If you wish to revoke your consent, the Privacy Policy contains information on how to do so.

15Miscellaneous

Monitoring and Enforcement. DRW has the right to:

  • Remove or refuse to post any contribution for any reason, in DRW's sole discretion
  • Take any action, including deletion, with respect to any contribution made to the Site
  • Disclose your identity (if known) or other information regarding your usage of the Site to any third party who claims that any contribution you make to the Site violates their rights, including their intellectual property rights or right to privacy
  • Take appropriate legal action for any illegal or unauthorized use of the Site

DRW does not, however, review all contributions to the Site prior to posting and cannot ensure prompt removal of objectionable contributions. DRW assumes no liability for any action or inaction regarding contributions from a third party.

Termination. DRW reserves the right, in its sole discretion, to immediately terminate your access to the Site and Company Content without notice to you.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall be severable and enforceable. If a provision is excessively broad, such a provision shall be limited or reduced in scope so as to be enforceable.

Assignment. These Terms may not be assigned by you without DRW's prior written consent; however, these Terms may be assigned by DRW in its sole discretion.

Entire Agreement. These Terms are the final, complete, and exclusive agreement of the parties with respect to the Site offered by DRW; however, DRW may make modifications as stated above.

Notices. All notices with respect to these Terms must be in writing and may be via email to [email protected] for DRW and to your email address.

16Contact

Questions about these Terms?

Debi Robinson Wellness, LLC
Email: [email protected]

Questions?

We're happy to help.

If anything in these Terms is unclear, or you have questions before purchasing, please reach out and we'll get back to you personally.

Email [email protected]