Healthy Gut Healthy Bones Program Policies

Refund & Cancellation Policy

We want you to feel confident when you enroll. Here's exactly how cancellations and refunds work for the Healthy Gut Healthy Bones program.

This policy applies to the Healthy Gut Healthy Bones (HGHB) Program Last updated: August 1, 2026

10-Day Window

Request a cancellation within 10 calendar days of your purchase date.

$50 Admin Fee

Refunds are the amount paid, less a $50 non-refundable enrollment and administrative fee.

After 10 Days

Program payments are non-refundable after the cancellation window closes.

Contact Support

All cancellation requests go to [email protected].

We want you to feel confident when you enroll in the Healthy Gut Healthy Bones Program. We also understand that circumstances can change. This policy explains how cancellations and refunds work.

0110-Day Cancellation Period

Unless a specific offer states otherwise, you may request cancellation of your program enrollment within 10 calendar days of the original purchase date.

Purchase date. Your purchase date is the date your payment is processed at checkout. For payment plans, it is the date of your first successful charge.

To request cancellation, email [email protected] within the 10-day period.

02Refund Amount

For cancellation requests received within the 10-day cancellation period, we will refund the amount you paid, less a $50 USD non-refundable enrollment and administrative fee.

This fee reflects costs associated with processing your enrollment, establishing and administering your program access, and processing the cancellation and refund.

03After 10 Days

After the 10-day cancellation period has ended, program payments are non-refundable.

We encourage you to take advantage of the program resources, community, group calls, educational materials, and support available to you.

04Access Following Cancellation

When a refund is issued, access to the program and any bonus features included with the program ends.

Any downloadable materials (such as PDFs, guides, or ebooks) accessed or downloaded prior to cancellation remain the intellectual property of Debi Robinson Wellness and may not be shared, distributed, or resold.

05Payment Plans

If you select a payment plan, the payment plan is a method of paying the full program enrollment price in installments; it is not a month-to-month program membership.

Unless otherwise stated at the time of purchase, cancellation within the 10-day cancellation period is governed by this policy. After the cancellation period ends, any remaining scheduled installment payments continue to be due.

06Chargebacks

If you have a concern about your purchase, please contact us first at [email protected] — we will always try to resolve the issue directly.

Please note: initiating a chargeback or payment dispute with your bank or credit card company after the 10-day cancellation period is a violation of this policy and may result in immediate termination of program access and removal from future offerings.

07How to Request a Cancellation

Please send your request to [email protected].

Include the name and email address used when you enrolled so we can locate your purchase. The date we receive your email will be used to determine whether your request falls within the 10-day cancellation period.

08Exceptional Circumstances

We understand that unusual circumstances sometimes arise. Debi Robinson Wellness may, at its discretion, consider requests outside this policy on a case-by-case basis.

Any exception made in an individual situation does not change or waive this policy for other purchases.

09Applicable Consumer Rights

Nothing in this policy is intended to limit any rights or remedies that cannot legally be limited under applicable consumer protection laws.

Questions before you enroll?

We're happy to help.

If you have questions about this policy before purchasing, please reach out and we'll get back to you personally.

Email [email protected]